iPhone 2.0 - Unacceptable Quality
I feel terrible as I type this post right now. I’m an avid Apple user, I’ve had my MacBook pro since it came out (it is the original!) and I’ve had iPods and everything in between. I also got an iPhone later last year after becoming an Apple Store retail employee.
This year I decided to sit out and get the iPhone 3G! It was a lot of fun sitting out and was quite an experience but unfortunately the phone itself does not deliver.
In addition to getting the iPhone 3G I had been acquainted to the iPhone 2.0 software early since I was in the developer program. When I heard that the build number on the 3G was the same as last beta of the iPhone 2.0 software, I was terrified. My beta build was riddled with crashes, hangs, slow-syncs, and more.
I hoped this was specific to the iPhone and that the 3G hardware would somehow magically fix this.
It did not.
Just now I received a phone call and “swiped” to answer it and the phone CRASHED. That’s right, it crashed. I restarted it, got another phone call, answered it, and this time it froze for a solid 5 to 10 seconds before answering. After finishing the call, I moved the phone away from my ear, awaiting the screen to turn back on so I could “End Call.” Unfortunately, the screen never turned back on! And the person on the other line (luckily a family member) heard me cussing and hitting my screen to get it to hang up.
This crossed the line.
I can deal with my touch keypad hanging up, I can deal with painfully slow syncing, I can deal with a few instabilities with user-land software. But I can NOT handle that the iPhone — which as I remember Steve Jobs saying the most important part was the PHONE — cannot be a reliable phone.
I will not get rid of the phone, it is far too valuable to me with my contacts, calendars, software, etc. to throw away so easily, but I just have to say: Shame on you Apple, shame on you! How could such poor quality software ship out the door so quickly?
